In an emergency, call 000
With Blua online doctors, eligible members get 100% of fees covered for a yearly limit of either 3 or 6 appointments per person, depending on their level of cover.† Eligibility, waiting period, fund and policy rules apply.^
100% of appointment fees are covered for most Bupa international members using Blua online doctors.#
All Overseas Student Health Cover (OSHC) or Overseas Visitor Cover (OVC) members are eligible to use Blua online doctors.#
Other Bupa Health Insurance members will need to be on an eligible extras product that includes Blua online doctor appointments.† Eligibility, waiting period, fund and policy rules apply.^
Need to check what cover you have?
Sign in using your Bupa account details, select your appointment, and book.
Attend your online appointment – either on your phone, or on your computer.
If requested, get eScripts on your phone, and referrals and medical certificates via email.
We’ve changed providers from Doctors on Demand to Hola Health for online doctor appointments. You’ll still have 24/7 access to doctors anytime you need one. Find out more about the change of providers.
Blua is Bupa’s digital health platform. Blua connects eligible Bupa members to services like chemist delivery and online doctor appointments with doctors across Australia.
Blua partners with Doctors on Demand and Hola Health to provide this online doctors service.
24/7 access to doctors for after hours advice when you or your kids are sick. Services only available within Australia.
Speak to a doctor in a range of languages for your comfort.*
Save yourself a trip to the doctor when you have something quick to discuss.
Request referrals and get them emailed to you so you can get your tests done quickly.
^ Waiting periods, fund and policy rules apply. Members will only be able to book general doctor appointments via Blua. Appointments with specialists cannot be booked via Blua. Members who are under 18 years old may need to attend the appointments with a parent or guardian. Available on all eligible extras and combined products that include Blua online doctor appointments. 100% of the appointment fees will be covered for Blua online doctor appointments. Service provided by third party partner.
† To book online doctor appointments once you've reached your yearly service limit, you'll need to book directly with another provider such as Doctors on Demand.
# Fund and policy rules apply. Yearly limits apply to Essential Lite Visitors cover, but these limits will be waived (only in relation to Blua consultations) until further notice. 100% of the appointment fees will be covered for Blua online doctor appointments. Members will only be able to book general doctor appointments via Blua. Appointments with specialists cannot be booked via Blua. If you are an International Student on OSHC cover and are aged 15 and over, you are required to book your own appointment using your own Bupa Digital Identity login. Members who are under 18 years old may need to attend the appointments with a parent or guardian. Service provided by third party partner.
* Members’ preferred language may not be available 24/7.