When you interact with this chatbot, Bupa Telehealth Pty Ltd (Bupa) will collect any personal information that you provide for the purpose of verifying your identity and assisting you with your enquiry. If you do not provide the requested personal information, Bupa may not be able to assist you with your enquiry. Bupa may disclose your information to its related bodies corporate and its service providers as part of providing this chatbot, such as Sprinklr Inc, which will handle your personal information in accordance with Sprinklr's Privacy Policy. Bupa’s Privacy Policy sets out how we will handle your personal information, how you can access your personal information or make a privacy complaint.