About 1 in 5 people over the age of 40 have some form of chronic knee pain.
(The Lancet, 2020)
Musculoskeletal conditions
How Bupa can help you manage knee pain
A sore knee can get in the way of your plans. You could be experiencing a sports injury, age-related wear and tear, or a fracture. It could also be a diagnosed medical condition related to joint pain, such as osteoarthritis.
Leaving knee problems untreated may cause pain that makes daily life harder. It’s important to get treatment sooner rather than later. Luckily, there’s a few ways you can use your Bupa health insurance cover to help treat and manage knee pain.
Using your cover to help manage knee pain
Visit a Members First physiotherapist (physio) for knee pain treatment
Bupa has thousands of registered Members First providers across Australia. As a Bupa member, you may pay less on physiotherapy services when you visit a Members First provider.*
Physios can help you manage a wide range of musculoskeletal conditions in the body, including conditions related to shoulder pain. They assess and treat your condition through various techniques such as hands-on treatment, movement and exercise.
You can check your cover for physio treatments on the myBupa app.
Speak to your general practitioner (GP) if your knee pain doesn’t improve or gets worse
A GP can help direct you to the right treatment pathway if physiotherapy isn’t helping the pain go away.
If you’re looking for an online appointment, eligible^ Bupa health insurance members can access a Blua online doctor 24/7 to request a prescription, referral, or general medical advice, on demand.
Visit other health providers who treat knee pain
Some other health providers who can help treat and manage your shoulder pain are:
Depending on your level of extras cover, you might be able to get money back when you see these providers. You can check your cover on the myBupa app.
Talk to a Bupa health professional to help manage your condition
If you're living with a long-term medical condition such as osteoarthritis or diabetes, need support to get back on track, or just want to find a healthier you, Bupa’s health coaching program is here to help. Get information or advice from a qualified nurse or dietitian at times that suit you.
Call 1300 030 238 (Mon-Fri, 9am-5pm) to speak with our team of nurses and dietitians about your health goals or to register for a call back.
How to check what your policy covers
How you’re covered
We know understanding your health insurance is a lot to take in, as even a basic hospital or extras policy can cover hundreds of individual services.
You can see what's included under your policy on the myBupa app.
How to check your health insurance cover:
1. Log in to your myBupa account.
2. Select cover.
3. See membership details, what you’re covered for, and who’s included in your policy.
4. Download your policy statement as a PDF if you need.
2. Select cover.
3. See membership details, what you’re covered for, and who’s included in your policy.
4. Download your policy statement as a PDF if you need.
Please contact us if you need more specific information about individual services, especially if you're going into hospital.
Explore our going to hospital resources
Sometimes, when treatment doesn’t bring relief anymore, you might require surgery. Explore our going to hospital resources to help make your hospital experience as simple as possible.
Explore Bupa’s knee pain health programs
Get exercise plans with Osteoarthritis Healthy Weight For Life (OAHWFL)
This weight loss and exercise program may help to reduce pressure on the joints to avoid or delay the need for hip or knee replacement surgery.
Eligible customers† can get tailored plans for healthy eating, exercise, and phone or online coaching.
Manage arthritis with GLAD
(GLA:D®, Good Life with osteoArthritis: Denmark)
The GLA:D® (Good Life with osteoArthritis: Denmark) is a physiotherapist-led education and exercise therapy program designed to help manage the symptoms of hip and knee osteoarthritis.
The 8-week program is funded for eligible Bupa customers.#
Strength training for osteoarthritis with Kieser
The Kieser Osteoarthritis Hip & Knee Care Program provides supervised training sessions with physiotherapists and exercise physiologists.
The program helps increase strength and mobility and reduce osteoarthritis pain. The 12-week program is funded for eligible Bupa customers.#
Explore more resources on knee pain
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Knee pain is a common complaint that affects people of all ages. Knee pain can be caused by injury, often from sport, or by medical conditions such as arthritis.
ACL injury: What happens next?
Knee pain is a common complaint that affects people of all ages. Knee pain can be caused by injury, often from sport, or by medical conditions such as arthritis.
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Knee surgery can have a major impact on your life. We share some insights and ideas from those who have been through it before.
*Depending on your level of cover, for most services at our Members First extras providers covering dental, physiotherapy, chiropractic and podiatry consultations. Bupa has Members First providers for these services. Not available in all areas. Yearly limits, benefit claiming restrictions, waiting periods, fund and policy rules apply.
^Waiting periods, fund and policy rules apply. For international members: 100% of the consultation fees will be covered for Blua online doctor appointments. Yearly limits apply to Essential Lite Visitors cover, but these limits will be waived (only in relation to Blua consultations) until further notice. For domestic eligible members: 100% of the consultation fees will be covered for Blua online doctor appointments and a yearly service limit of 3 or 6 appointments per person applies depending on the eligible extras product. Members will only be able to book general doctor appointments via Blua. Appointments with specialists cannot be booked via Blua. Members who are under 18 years old may need to attend the appointments with a parent or guardian. Available on all eligible extras and combined products that include Blua online doctor appointments. Service provided by third party partner. See blua.bupa.com.au for more details.
To book online doctor appointments once you've reached your yearly service limit, you'll need to book directly with another provider such as Doctors on Demand.
Members’ preferred language may not be available 24/7.
†Waiting periods, benefit claiming restrictions, yearly limits, policy and fund rules apply. Prima Health Solutions is the provider of the Osteoarthritis Healthy Weight for Life program, and admission into the program is also subject to the provider’s terms and conditions. You are encouraged to call Bupa’s Hip and Knee Support Line (1800 817 632 Monday to Friday, 9am –5pm AEST/AEDT) to check your eligibility.
#The customer must have a Bupa domestic hospital product that includes joint replacements. Waiting periods, fund, policy and program eligibility rules apply. Check what you’re covered for or contact us.