A sore back is no fun for anyone. You could be suffering from a sore neck, sports injury, or lower back stiffness. Or even a diagnosed medical condition related to back pain, such as sciatica or scoliosis.
Leaving back problems untreated can mean pain that makes daily life harder. With the right treatment, your situation could get a little more comfortable. Luckily, there’s a few ways you can use your Bupa health insurance cover to help manage back pain.
Bupa has thousands of registered Members First providers across Australia. As a Bupa member, you may pay less on physiotherapy services when you visit a Members First provider.*
Physios can help you manage a wide range of musculoskeletal conditions in the body, including conditions related to shoulder pain. They assess and treat your condition through various techniques such as hands-on treatment, movement and exercise.
You can check your cover for physio treatments on the myBupa app.
A GP can help direct you to the right treatment pathway if physiotherapy isn’t helping the pain go away.
If you’re looking for an online appointment, eligible^ Bupa health insurance members can access a Blua online doctor 24/7 to request a prescription, referral, or general medical advice, on demand.
Some other health providers who can help treat and manage your back pain are:
Depending on your level of extras cover, you might be able to get money back when you see these providers. You can check your cover for physio treatments on the myBupa app.
We know understanding your health insurance is a lot to take in, as even a basic hospital or extras policy can cover hundreds of individual services.
You can see what's included under your policy on the myBupa app.
After hospital, a rehabilitation (rehab) program can play a big role in your recovery. Bupa's Rehab Choices program can help connect you to a provider near you, whether you plan to do rehab in a hospital, at home, or with a local physio.*
To explore your rehab options, call Bupa’s Hip and Knee Support Line on 1800 817 632 (Mon-Fri, 9am-5pm) or download the Rehab Choices brochure.
*Depending on your level of cover, for most services at our Members First extras providers covering dental, physiotherapy, chiropractic and podiatry consultations. Bupa has Members First providers for these services. Not available in all areas. Yearly limits, benefit claiming restrictions, waiting periods, fund and policy rules apply.
^Waiting periods, fund and policy rules apply. For international members: 100% of the consultation fees will be covered for Blua online doctor appointments. Yearly limits apply to Essential Lite Visitors cover, but these limits will be waived (only in relation to Blua consultations) until further notice. For domestic eligible members: 100% of the consultation fees will be covered for Blua online doctor appointments and a yearly service limit of 3 or 6 appointments per person applies depending on the eligible extras product. Members will only be able to book general doctor appointments via Blua. Appointments with specialists cannot be booked via Blua. Members who are under 18 years old may need to attend the appointments with a parent or guardian. Available on all eligible extras and combined products that include Blua online doctor appointments. Service provided by third party partner. See blua.bupa.com.au for more details.
To book online doctor appointments once you've reached your yearly service limit, you'll need to book directly with another provider such as Doctors on Demand.
Members’ preferred language may not be available 24/7.